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Concessions

light rain
7°C
excellent bathing
water quality*
Water Temp: 10.4° C
Wind Speed: 15 mph

Carer Discounts

At West Country Water Park, we take great pride in providing free activity tickets to caregivers accompanying individuals under their care to our facility.

Guests who have the documentation stated below are entitled to one free carer ticket, however, the guest with the disability will require a full priced ticket and any further members of their party will require a full priced ticket as well. When checking into our activity both the documentation and a form of suitable ID must be shown.

All carers must purchase their tickets from the booking page at the same time as purchasing the ticket for the person in their care. All carer tickets are limited to a purchase of one ticket per purchase.
Disabled guests who have a specific need for a second helper/carer can request another free ticket, but will need to show that they have a need for a second carer by providing suitable proof, namely a letter from a school, GP or hospital consultant detailing why the second carer is required. If this is the case please contact us in advance

 

Who's Eligible for Carer Discounts

 

The guest must have one of the following;

  • Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
    Attendance Allowance or Carer’s Allowance letter of award
  • Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA)
  • A valid Blue Badge
  • In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
  • A local authority registration document which is local to the attraction where it is being submitted
  • A recognised Assistance Dog ID Card
  • Credibility’s Access Card
  • Nimbus Access Card

 

Military Discount

West Country Water Park offers a military discount program to show appreciation for the service and sacrifices made by UK military personnel and their families. The discount is available to all branches of the UK military, including active-duty personnel, reserves, veterans. To take advantage of the discount.

Military personnel and their families can take advantage of the military discount at West Country Water Park by using the code “MoD2023” when booking tickets through the park’s online booking system. This code will apply the military discount to the total cost of the booking, including activities, rentals and events. Please make sure you book your tickets in advance in order to guarantee a slot at West Country Water Park.

After booking online all military members must present a valid military ID or other proof of service at the park’s reception. The discount applies to all activity passes.

 

Blue Light Discount

We are also proud to offer a discount to the UK’s emergency services personnel, known as the “blue light discount.” This discount applies to all emergency services personnel, including those working in the NHS, police, fire and rescue, and the ambulance service. We recognize the hard work and dedication of these essential workers, and we are pleased to offer this discount as a small token of our appreciation for their service.

We hope that this discount will encourage emergency services personnel and their families to visit West Country Water Park and enjoy our range of attractions at a reduced cost. We recognize the important work of the UK’s emergency services, especially during challenging times, and we are honoured to provide this discount as a gesture of our gratitude.

To take advantage of the blue light discount, emergency services personnel can use the code “NHS2023” when booking tickets through our online booking system. The discount will be applied to the total cost of the activities. Failure to show the card at checkout may be refused service to the activity.

Concessions FAQs

  • Do I need to sign a waiver?

    Yes. Everyone who uses our lake, or comes into the building is required to sign a waiver. Those under 16 must have their parents or guardians sign their waiver. Permission by phone or email is not sufficient.

  • Can I refund/transfer/move a booking?

    Unfortunately, there are no refunds for any payments made. If someone cannot attend the party and their space cannot be replaced by another person there are still no refunds.  You can transfer your booking space to other people if you cannot attend on the day. Whoever participates must fill in a waiver form and follow our terms and conditions. You cannot move a booking to another time or day under any circumstances. The only exception to move/refund a booking is if West Country Water Park cancels your booking.

  • Do I need to book in advance?

    Yes, booking is essential to secure your place.

  • Is there parking?

    Yes. Be aware that parking charges may apply during peak periods.