Concessions

Overcast
18°C
excellent bathing
water quality*
Water Temp: 19.4° C
Sauna Temp: 51.1° C
Wind Speed: 7 mph

Introduction to Carer Discounts

At West Country Water Park, we take great pride in providing free activity tickets to caregivers accompanying individuals under their care to our facility.

Guests who have the documentation stated below are entitled to one free carer ticket, however, the guest with the disability will require a full-priced ticket and any further members of their party will require a full-priced ticket as well. When checking into our activity both the documentation and a form of suitable ID must be shown.

All carers must purchase their tickets from the booking page at the same time as purchasing the ticket for the person in their care. All carer tickets are limited to a purchase of one ticket per purchase.
Disabled guests who have a specific need for a second helper/carer can request another free ticket but will need to show that they need a second carer by providing suitable proof, namely a letter from a school, GP or hospital consultant detailing why the second carer is required. If this is the case please contact us in advance

Who's Eligible for Carer Discounts

The guest must have one of the following:

  • Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
    Attendance Allowance or Carer’s Allowance letter of award
  • Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA)
  • A valid Blue Badge
  • In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
  • A local authority registration document which is local to the attraction where it is being submitted
  • A recognised Assistance Dog ID Card
  • Credibility’s Access Card
  • Nimbus Access Card

The carer tickets are already live for all activities. Please select the option during checkout.

Military Discount

We are no longer offering our Military discounts due to a technical issue that has caused significant losses. We sincerely apologise for any inconvenience this may cause. We hope to resolve this and reintroduce the discount later in the year with an update to our booking system.

Blue Light Discount

We are no longer offering our Blue Light discounts due to a technical issue that has caused significant losses. We sincerely apologise for any inconvenience this may cause. We hope to resolve this and reintroduce the discount later in the year with an update to our booking system.