Sunset Sessions

We're on Trench Lane in Winterbourne, North Bristol, 8 miles from the city centre. Use What3Words ///retail.aside.snow to find the gate. Or see the map on our Contact page.

Yes. Parking is free for 4 hours. Staying longer? Pop your reg in at reception and you’re sorted. Parking rules apply to all visitors, including members.

We’re sorry, but we can’t cancel or appeal parking charges for you. Our car park is run by Smart Parking Ltd, a separate company, so please follow the appeal steps set out on the notice itself. There are over 30 signs around the car park showing the parking terms and conditions.

Please read the parking signage carefully on arrival and register at reception if you plan to stay longer than 4 hours.

Yes. Our lakeside café has you covered, from post-swim coffee to pizza, right on the water’s edge, so there’s no need to bring your own food or drink. We’re cashless, so just bring your card or phone.

We love dogs, but the park is a dog-free zone to keep the lake clean for swimmers and everyone safe near the water. Please leave them at home for this visit.

Yes. Lockers are free to use but you will need to bring a padlock. Lockers are for valuables only. Other belongings can be stored in the cubby holes located outside the toilets.

Yes. Booking online in advance is essential to secure our best rates and your place. Walk-ins on the day are subject to availability and are charged at full price (an additional £2 per activity).

Please arrive 20 minutes before your session start time. This allows time for check-in, changing, and a safety briefing.

The exceptions are sauna (15 minutes), go karting (35 minutes) and triathlons (40 minutes).

For safety, we can’t let anyone join once a session has started. See Plan your visit for everything else.

Email sales@westcountrywaterpark.co.uk with your date, group size and the activities you’re interested in, and we’ll come back with options and group rates, usually within 6 hours (8am to 6pm).

See our group options: Party Packages, Corporate Away Days, School Bookings, Christmas Parties and Lake Hire.

Depending on the severity, your session may be cancelled. If we cancel, we'll email you within the day with three options: a full refund, a free move to another session, or a gift card for the full amount. You have 28 days to choose. Just reply within 28 days with your choice.

Yes, we are a fully licensed venue (licence SGC/23/1609). However, the following rules apply in addition to standard UK alcohol laws:

• You may not participate in any activities if you have consumed alcohol.
• No refunds will be issued if we suspect you are intoxicated.
• No alcohol or drugs may be brought on site.

As with any water sports activity there is an element of risk, whatever the age. We minimise risks through thorough risk assessments, top-quality equipment, and highly trained lifeguards. All customers receive a health and safety briefing before any activity begins. Dangerous behaviour will not be tolerated. Anyone deemed to be putting themselves or others at risk will be asked to exit the water.

Yes, we have male and female changing rooms with toilet facilities on site. They are located near the water's edge so you can get ready quickly before and after your session. Lockers are also available free of charge (bring your own padlock).

No. Cameras, action cameras (such as GoPros), and phones are not permitted on the inflatable AquaPark course. Loose items become hazards on the course and put other participants at risk. You are welcome to take photos and videos from the water's edge and viewing areas.

For your safety, please wear swimwear only during standard sessions. We do run special fancy-dress sessions, so check our website or social media for upcoming events.

Yes. Little Oke's sessions use the full-sized AquaPark course. It is a dedicated session for children aged 6–12, giving younger participants the complete AquaPark experience. Adults must actively participate alongside children at a 1:2 ratio (one adult per two children) for children aged 6-8.

• 45 minutes of your chosen lake activity
• Table reservation in the cafe for some celebrations
• You can decorate the table if you like.
• Unlimited squash
• You can bring your own cake
• Food available to purchase from the cafe - no bookable additions.

The minimum number of attendees for a party package is 6.

Our packages are suitable for all celebrations. Adult parties offer different catering options. For example, hen parties can choose a Cream Tea and Prosecco option.

Yes, we offer annual memberships that give you unlimited open water swimming and unlimited paddleboarding (with your own board) throughout the year. Visit our Memberships page for full details and current pricing.

We’re cashless, so just bring your card or phone. That goes for reception, our lakeside café and the equipment shop.