Concessions
Concessions & Discounts | West Country Water Park
As a disabled access water park Bristol families trust, we’re committed to making outdoor water activities accessible to everyone. West Country Water Park offers carer concession tickets for guests accompanying individuals who require support.
Inclusive Outdoor Activities in North Bristol – Carer Discounts at West Country Water Park
West Country Water Park is committed to making outdoor water activities accessible to everyone in the Bristol area. Specifically, we offer discounted carer tickets for guests who accompany individuals requiring support, so the whole group can enjoy a day on the water at our beautiful natural lake near Winterbourne and Bradley Stoke.
One discounted carer ticket is available per booking, and must be purchased at the same time as the care recipient’s full-price ticket. Additionally, all other members of your party will require full-priced tickets.
If a second helper is required, we ask for written evidence from a school, GP, or hospital consultant. Therefore, please contact us in advance if this applies to your group.
Booking a Carer Ticket for Outdoor Activities Near Bristol
Carer tickets can be selected for all activities during the online checkout process. Therefore, we recommend booking in advance to secure your preferred session time. When you arrive at our outdoor lake near Bradley Stoke, please have the following ready at check-in:
- Proof of eligible benefit or documentation (see eligibility list on this page)
- Valid photo ID for the carer
- Your booking confirmation (email or printed)
- Written evidence from a school, GP or hospital consultant if a second helper is required
- Finally, our team will verify eligibility at check-in so you can get straight to the activity
Carer Discount Eligibility Criteria – West Country Water Park
Accepted Documents for a Carer Ticket
- Disability Living Allowance (DLA) letter or allowance book (children under 16)
- DLA or Personal Independence Payments (PIP) letter (ages 16–64)
- Attendance Allowance or Carer’s Allowance award letter
- Incapacity Benefit book or notification letter, or Employment and Support Allowance documentation
- Valid Blue Badge
- Visual impairment registration (BD8 card or Certificate of Visual Impairment)
- Local authority registration document
- Recognised Assistance Dog ID Card
- Credibility’s Access Card or Nimbus Access Card
One Carer Ticket Per Booking
- Maximum of one carer ticket per care recipient (standard)
- Carer ticket must be purchased at the same time as the care recipient’s full-price ticket
- Additional party members require full-price tickets
- A second helper may be permitted with written evidence from a school, GP, or hospital consultant – contact us in advance
Carer Concession Ticket Pricing
- Care recipient: full-price activity ticket required
- Carer: one discounted ticket per booking
- Additional guests: full-price tickets apply
How to Book a Carer Ticket
Carer tickets are available for all activities – including swimming and the Aqua Park – and can be selected during the online checkout process. Book in advance to guarantee your preferred session time at our North Bristol lake. If you have questions, our FAQs cover the most common queries.
- Select your activity and session time online
- Choose the carer ticket option at checkout
- Bring your eligibility documentation and photo ID on the day
Military & Blue Light Discounts at West Country Water Park
We do not currently offer Military or Blue Light Discounts at the park. However, we always welcome all military personnel and blue light workers to enjoy a day on the water at our outdoor lake near Winterbourne, Frampton Cotterell, and Bradley Stoke in North Bristol.
Email us with any questions at hello@westcountrywaterpark.co.uk
Terms & Conditions
Terms & Conditions. – please read our full terms and conditions before booking.
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The staff have a great deal of patience and contribute to the fun; it’s a great team.
We loved our recent SI event and will be back for sure🙂
